Improved Customer Experience & Insights using RPA & Analytics.
Custom Proposal
Custom Proposal
The client is a dealer of world’s luxury auto brands in India. A 10-year old giant in auto dealership and maintenance with 40,000 employees and a part of large conglomerate group. Client offers services like dealership management, online payments, car servicing, and car insurance.
With increased dealerships and increased customer base, data is multiplied exponentially but with no intelligence. The sales function and supply chain functions are going through significant productivity issues, with no integration of IT function.
Automated the data extraction process from multiple data systems through UI Path (RPA).
Saved 30% time on manual data extraction and analysis.
Digitized the entire customer insight journey with zero manual intervention.
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